Programs & Services

AdobeStock 453604275
AdobeStock 57722994

The mission of Area Agency on Aging of Northwest Michigan is to serve and advocate for older persons, adults with disabilities and caregivers by supporting their independence, dignity and quality of life.

Getting the right information at the right time can make all the difference!

One of the most meaningful services that Area Agency on Aging of Northwest Michigan provides is reliable information and timely assistance in accessing services. There are myriad programs and services available, each with specific eligibility and fluctuating availability. AAANM stands ready to discuss your needs, the needs of someone that you are concerned about now, or for future planning purposes. Then, we’ll provide you with contact information to access service on your own OR we’ll make the connection to the needed service on your behalf.

AdobeStock 60210300

Call us at 231-947-8920 or 800-442-1713 or Contact Us through our website e-mail.

We’re available to assist you on Monday through Friday and have voice messaging for week nights, weekends and holidays.

We can provide you information over the telephone, via fax or e-mail, or through the traditional U. S. Postal Services.

The programs and services listed below are either provided directly or funded at some level by the Area Agency on Aging of Northwest Michigan. Contact Us at AAANM to learn more about services that may address specific needs that are not listed here.

Care Management

links frail older persons age 60+ with community services to enable them to function in their home environment.

MI Choice Medicaid Waiver

similar in scope to “Care Management”. The difference lies in the eligibility criteria and the population served.

Information & Referral

Assistance is provided by our Information & Assistance Specialists (some who have received the nationally recognized AIRS certification as Certified Information & Referral Specialist – Aging).

Medicare & Medicaid Assistance

Volunteer counselors work one-on-one with seniors to understand and resolve problems involving the Medicare and Medicaid programs, as well as problems with private health care insurance.

Elder Abuse Services

The service includes the provision of public education, outreach, and referral with respect to the prevention of abuse, neglect, and exploitation of older individuals.

Long Term Care Ombudsman

This program provides assistance to residents of Long-Term Care (LTC) facilities to resolve complaints; information about rights and rules; and referrals to community resources.

Options Counseling

We will guide you on how to best pair your own personal resources with community resources so that you can continue to live at home or in the setting of your choice for as long as you choose.

Case Coordination & Support

AAANM offers care coordination and support services for individuals 60 + years of age and unable to perform tasks needed to remain at home.

Skip to content