Medicare/Medicaid Assistance (MMAP) Program

Call 1-800-803-7174 to be connected with a local MMAP counselor.

 

What is MMAP?

 

Medicare and Medicaid can be confusing and often people have questions on coverage, prescription plans, eligibility or more. MMAP’s trained volunteer counselors can help.

MMAP (pronounced “map”) is a free counseling service for Medicare and/or Medicaid beneficiaries and their caregivers. MMAP counselors are not associated with any health insurance company and can provide you with unbiased information and assistance on public benefits and health insurance issues.

 

How Can MMAP Help You?

 

A MMAP Counselor can help you:

 

• Understand Medicaid eligibility, enrollment, products, coverage, claims and appeals.
• Review your Medicare supplemental (“Medigap”) insurance needs and pursue
•   claims and refunds
• Explain and compare Medicare Health and Medicare Prescription Drug Plans
• Identify resources for prescription drug assistance.
• Determine eligibility and help you enroll in Medicare Savings Programs.
• Understand doctor bills, hospital bills, and Medicare Summary Notices
• Explore long term care financing options – including long term care insurance.
• Report Medicare fraud and abuse.

 

 

Who are MMAP Counselors?

MMAP Counselors are agency staff members or volunteers who receive special training in health insurance counseling issues. They are:

• Specially trained in Medicare and Medicaid law and regulations and related insurance products.
• Not connected with any insurance company or licensed to sell insurance.

 

Their purpose is to serve you in an objective and confidential manner. They will also advocate on your behalf when problems arise.

 

MMAP is always looking for more volunteers and has a variety of ways you can become involved.  Check out the Doing Business with Us/Volunteer Opportunity tab on our website for a list of current openings.

Visit these sites for more information:

 

www.medicare.gov

Social Security Administration

MI Medicare/Medicaid Assistance Program MMAP

The Michigan Medicare Medicaid Assistance Program receives funding and support from the federal government through the Centers for Medicare and Medicaid Services and the Administration on Aging as well as the Michigan Department of Community Health and the Michigan Office of Services to the Aging.